Jen
Can we still order JR Passes online even though we will be arriving in Japan in just under two we...2 months ago1 answer1401 views2 monthsOur round trip
Hello, I wonder if it is a good thing for us to buy the JR pass for 21 days. We will start: 28th...2 months ago1 answer961 views2 monthsSolo Travel from Portugal
Hello JR Passe team, I would like to get your help/information if possible. I'm going to travel ...2 months ago1 answer959 views2 monthsQuel pass pour 15 jours !
Bonjour, Nous sommes un couple qui partons au japon du 25 oct au 8 noV. Notre itinéraire : To...2 months ago1 answer860 views2 monthsGetting jr pass whilst in Japan
Is there a way to get the jr pass in person or at a station whilst being in Japan. I’m a week int...3 months ago1 answer1223 views2 monthsOversized Luggage
Hi, I have 2 upcoming trips: Riding Green Class on Kagayaki 507 on 28 Sep from Tokyo 920am to ...3 months ago1 answer1199 views2 monthsOrder 2455878
Please confirm uou have registered this order. I didn't receive a confirmation email yesterday wh...3 months ago1 answer964 views2 monthsOrdered my JrPass from this website
I ordered my jr pass from this website my trip is in 2 weeks and I just realized jrpass.com isn’t...3 months ago1 answer1076 views2 monthsTrain booking via Internet
Hello, Can you please inform me if train booking through internet (eg westjr.co.jp) is cheaper ...3 months ago1 answer1187 views3 monthsJRPass is it worth it?
A family of four consisting of 2 x adults 2x children ( 5 and 7 yo) will visit japan again in dec...3 months ago4 answers892 views3 monthsBest & cheapest mode of transportation for our trips
Hi, We plan to stay in Japan for 9 days. Could you please help us identify the best/cheapest mod...3 months ago1 answer911 views3 monthsNozomi schedule
Hello, Typhon Ampil will be approaching Tokyo on Friday 8/16/24 I would like to know if the Shink...3 months ago1 answer1064 views3 monthsJR Kanto Bus Tour
Hello! May I have the e-mail contact for JR Bus Kanto Tour? I only found the phone number. Thank ...3 months ago1 answer1059 views3 monthsBEST JAPAN RAIL PASS TO BUY
Hi, I plan to travel to Japan soon & would like to know which JR Rail pass I should buy ?? ...4 months ago1 answer939 views3 monthsdays to delivery
What is the expected time of delivery of JR pass to Mumbai, India these days. My travel date is A...4 months ago1 answer1051 views4 months30 days in Japan
Dear sirs, I´d like your help in order to purchase the best train ticket for a couple who will tr...4 months ago2 answers1041 views2 monthsKYOTO TO HAKONE
Dears Can I go by Shinkansen from Kyoto to Hakone ? also our kid is 5 years old does he need pa...4 months ago1 answer1105 views4 monthsAugmenter les jours du jr pass
Bonjour, j’ai pris un jr pass de 7jour sur votre site. Peu de temp après cela j’ai eu l’occasion...4 months ago1 answer1027 views4 monthsSuica Card
Hi, can you help me, how can I buy Suica card at Narita Airport Tokyo? I´m foreigner, thank you v...5 months ago2 answers1345 views3 monthsBuying in advance?
If I need normal tickets, is it necessary to buy them in advance? Thank you so much BR5 months ago1 answer1206 views5 months
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 18042 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes