Order Your JRPass
  • Delivery time in JapanEmil

    Hi I am in Japan now. If i order a pass now/today will the pass be able to arrive tomorrow (Frida...
    about 2 years ago
    1 answer
    1764 views
    about 2 years
  • Delivery SpeedLA_Perez

    Hello, I'd like to visit Japan at the end of my business trip to New Zealand. My dates in New Zea...
    about 2 years ago
    1 answer
    1680 views
    about 2 years
  • Travel to Takayama, Hida-Furukawa, Shirakawago & NagoyaEileen L

    Hello, Next year 2023 in March-April, I'll be staying in Kyoto and using it as a home base. Is it...
    about 2 years ago
    3 answers
    2354 views
    about 2 years
  • Child PassTeganMB

    If my child is turning 6 years old while we are in Japan, do I have to purchase a pass for them? ...
    over 2 years ago
    1 answer
    1933 views
    over 2 years
  • Tateyama Alpine Kurobe Option ticketbharat6951

    How to buy mention ticket what are the benefits
    over 2 years ago
    1 answer
    3169 views
    over 2 years
  • Japan in NovemberRajesh

    Hi, like countless others, my wife and I have been waiting patiently for the Covid situation to e...
    almost 3 years ago
    3 answers
    3198 views
    over 2 years
  • Minimum transfer time Shin OsakaStephen Conleth

    Is Shin Osaka easy to navigate for JR Rail Pass 'neebies'? We are planning a journey from Hiroshi...
    about 3 years ago
    3 answers
    4375 views
    almost 3 years
  • 3 Questions to Save our Japan TripBart van Twillert

    Hello! I’ve got multiple questions about the JR pass and when and how it works, as the rules wher...
    about 3 years ago
    1 answer
    4150 views
    about 3 years
  • luggage and reservationyennyyustisia

    Hi! My family (2 adults and 1 child) will go to Hiroshima from Otsuka station after quarantine pe...
    about 3 years ago
    1 answer
    4458 views
    about 3 years
  • To emigrate to JapanMinamichan

    Hello I have so many questions about Japan, i work at a german company and would like to emigrate...
    almost 4 years ago
    1 answer
    6098 views
    almost 4 years
  • new N700S (Supreme)ers27d

    Good Morning, I want to ride the new N700S from Tokyo to Shin-Osaka. What is it called in Hyperd...
    about 4 years ago
    1 answer
    7052 views
    about 4 years
  • TOURISM FOR FOREIGNERSGabriel 3232

    When will Japan reopen for foreign tourists?
    over 4 years ago
    1 answer
    7995 views
    over 4 years
  • Situación with Jr PasDavid Fernandez Pacheco 167

    Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...
    over 4 years ago
    1 answer
    7274 views
    over 4 years
  • Extend ticketszerssa89

    Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...
    over 4 years ago
    1 answer
    8555 views
    over 4 years
  • Extend my Exchange boucher Period[email protected]

    Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...
    over 4 years ago
    1 answer
    7111 views
    over 4 years
  • Can I extend WiFi bundle?Bratacus_maxamus

    Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...
    over 4 years ago
    1 answer
    6931 views
    over 4 years
  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    over 4 years ago
    1 answer
    7956 views
    over 4 years
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    over 4 years ago
    1 answer
    7837 views
    over 4 years
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    over 4 years ago
    1 answer
    8024 views
    over 4 years
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    over 4 years ago
    1 answer
    6849 views
    over 4 years

Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms

Instant Quote

Starting from $336.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18043 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

JRPass.com Presents a new service for tourists traveling to Japan:

Find a perfect place to stay in Japan.

Over 2815 hotels and 1840 ryokans covering all regions of the Cherry blossom country

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes