JR Pass date range and Pocket Wifi port
I recently purchased a JR pass for 14 days and realized I will be staying in Japan for a total of...一年多前1 回答570瀏覽一年多when to activate JRPASS
Do I have to activate my JRPASS right after landed in Japan in airport? Can I activate it 2-3 day...一年多前1 回答489瀏覽一年多Child or Adult JR Pass?
Hi, My son was born on 18 May 2011 and we plan to have the visit and activation day on 10 July 2...一年多前1 回答481瀏覽一年多Issue with my order
I ordered my pass two days ago and made a mistake on the shipping address (I just entered the wro...一年多前3 回答1468瀏覽一年多Doubth about dispatch date
Hello! I order the JR Pass and the number is: #1898840. I have seen on the web page that the Dis...一年多前2 回答558瀏覽一年多Customer Support Order #1896249
I have reached out to support a few days ago regarding an extension to my pocket wifi order, and ...一年多前1 回答1382瀏覽一年多US Citizen - do we need a temporary visitor visa
My family and I are traveling from the US next month and I want to confirm that the US Passport i...一年多前1 回答681瀏覽一年多Delivery
Hello, we ordered our JRpasses on Tuesday 9th (2 days ago) and did not receive them yet. Also, t...一年多前1 回答475瀏覽一年多Wrong issue date
Hello, I just purchased my pass today, what should I do if I put wrong title for myself. I am a ...一年多前1 回答658瀏覽一年多Tokyo to Kyoto
Hello, my husband and I are traveling to Tokyo at the end of June for five days, then moving alon...一年多前2 回答805瀏覽一年多No update since order
Hi Daniel, I had ordered my JR Pass 3 days ago on May 7th in the US and haven't gotten any update...一年多前2 回答673瀏覽一年多Payment & Intinerary
Hello, I Have 2 questions about the JR Pass and the payment method. 1 - About the payment metho...一年多前1 回答1822瀏覽一年多Buying JR pass to my daughter
Hi; My daughter is a student who learn Japanese in Tokyo. We plan to visit her in the summer and ...一年多前1 回答602瀏覽一年多Status update
Hi Daniel, Pls check the status of our 2 separate orders. First is order # 1893293 and the s...一年多前3 回答519瀏覽一年多Tracking my order #1885181
My order for JR Pass is : #1885181. I have not received an email with the Dispatch or Fedex Track...一年多前1 回答603瀏覽一年多Request for status of JR pass
Hi Daniel - San, Had placed a request for JR Pass on 6th May (Order 1885336) from India and I'm ...一年多前2 回答528瀏覽一年多Another JR pass or no JR Pass question
We're currently debating whether or not to purchase JR Pass for our trip, and wanted to share our...一年多前2 回答1458瀏覽一年多Activating two different passes
Am I allowed to activate two different passes with overlapping period? For exp, I bought Japan Ra...一年多前1 回答523瀏覽一年多Wrong ticket purchase
Hi Daniel, I’ve been sending email but I still didn’t get a response. I bought the wrong ticket f...一年多前1 回答494瀏覽一年多90 days trip
Hello, In a previous question you informed that it was fine to buy three 21-day passes to use du...一年多前1 回答600瀏覽大約一年