change payment
hi! i started the process to buy jr pass, but now i want to change the payment, i've chosen bank ...一年多前1 回答579瀏覽一年多Request tracking info
Hi, My order number is #1952420. Please advise tracking details. Also, Please add my name and...一年多前0 回答1445瀏覽Cancellation of a JRP
Dear All, I ordered a pass by mistake on Sunday (yesterday) and have been trying to cancel since ...一年多前1 回答1863瀏覽大約一年Should I purchase JRpass?
Hello. I will be arriving Osaka in July and staying 7 days there. On day 8 , I will be travellin...一年多前1 回答1927瀏覽一年多NRT to Kyoto - Seating Availabililty with No Reservation on a Fri...
Hello - I will arrive with my family of four in November at Narita during a Friday evening. That ...一年多前1 回答653瀏覽一年多Unsure whether a JR Pass will benefit me
Hi, we are due to travel mid August. We are travelling down to Nagoya for a few days and then res...一年多前1 回答1548瀏覽一年多Cruise Port entry and custom
I will be entering Japan via a cruise ship disembarking at Yokohama. Will I be going through cust...一年多前1 回答631瀏覽一年多Mobility scooter
Can a rented mobility scooter go on your trains in Tokyo.一年多前1 回答632瀏覽一年多My first name is missing in my ticket
Hello, I ordered 2 JRPass tickets for two weeks a couple months ago. My order number is: #1913437...一年多前1 回答657瀏覽一年多Ms TC
Hi I will be travelling to Hokkaido from 11 Jul to 19 Jul 2023. I am interested to purchase the 4...一年多前1 回答1696瀏覽一年多Fuji Excursion or Kaiji 7 to kawaguchiko
Hi, I'm trying to reserve a ticket from Shinjuku to Kawaguchiko using JR Pass and it shows a few ...一年多前2 回答560瀏覽一年多Hello
Hello, I want to ask. Can we use JR Pass to Mount Fuji from Tokyo? Thankyou一年多前1 回答721瀏覽一年多Delivery times for Qatar
Hi, I am from Qatar and scheduled to travel to Japan on 23rd June . If I order the pass today, C...一年多前3 回答787瀏覽一年多Tokyo to Hiroshima
Hi there, i bought a JR pass for 2 weeks Planning to travel from Tokyo to Hiroshima no the 5th of...一年多前1 回答1048瀏覽一年多JR Pass
Hi, we are travelling to Japan and arriving at Kansai Airport ( from Manila) - do we need to purc...一年多前1 回答655瀏覽一年多Buying a JRPass in Japan
I am travelling to Kansai Airport on Monday the 19th June. Can I purchase a JRPass in Kansai Airp...一年多前1 回答768瀏覽一年多order japan pass and pickup in narita airport
can i order jr pass online and just pick it up in narita airport?? what would be the process for ...一年多前1 回答943瀏覽一年多Correction of address for JRPASS ticket delivery
Hello Daniel, there is an error in the address provided for the delivery JRPASS. I have sent an ...一年多前1 回答1506瀏覽一年多Question regarding exchange procedure info on exchange order
So I've purchased 3 seperate passes all at once for a trip covering from july 5th to august 28th....一年多前1 回答572瀏覽一年多About Delivery
Hi, I ordered the JR Pass on 12th of June. I am going to Japan on 16th of June. I haven't receiv...一年多前1 回答1227瀏覽一年多