Names on Exchange Order do not match Receipt
Hello, I ordered 2 passes for myself and my partner - our names are correct on email and printe...一年多前1 回答1825瀏覽一年多Reserve seat on Yufuin No Mori online after activation
Hello, is it possible to reserve seats on the Yufuin No Mori online with JR Pass after activation?一年多前1 回答1920瀏覽一年多Name order different on exchange order
Hi there, Can anyone share the experience whether a name order different on exchange order can b...一年多前1 回答1999瀏覽一年多Forgot my JR post from home
Hello Daniel, I unfortunately forgot the Japan Rail pass items I was sent in the post and have no...一年多前1 回答2122瀏覽一年多Redeem jr pass
Hello, I want to ask, if my JR pass has a purchase date printed on September 27, Can I redeem the...一年多前0 回答1860瀏覽Catching a different shinkansen
I have a JR pass and booked a seat. I arrived half an hour early and went through the shinkansen ...一年多前1 回答2026瀏覽一年多JR PASS and Pocket WIFI Changing Date
Good Afternoon All, They moved my flight 2 days earlier, is it possible to pick up the pocket wif...一年多前1 回答1911瀏覽一年多Using the JR Tokyo Wide Pass to Travel to Disney Sea, Showa Memor...
Hi! Can we use the JR Tokyo Wide Pass to travel to Disney Sea? How about traveling to Showa Kine...一年多前1 回答2207瀏覽一年多Osaka to Kawaguchiko (Shinkansen to Mishima?) - schedule check
Will be visiting Kawaguchiko on 6 Nov. Have to travel from Namba to Kawaguchiko. Will be taking ...一年多前0 回答2486瀏覽Issue date was changed
Hi Daniel-San I bought the passes on September 25th (I will arrive in Japan on December 27th) an...一年多前0 回答1720瀏覽time of activation and end of validity
Does a JR pass start at the time of activation (e.g. 14:25 in the afternoon) until day 7 or 15 la...一年多前1 回答2138瀏覽一年多OSAKA airport to Osaka city & Fukuoka
I have purchased a 7 day JR pass. Itinerary Day 1 - Osaka Kansai airport. Check in hotel Day 2 -...一年多前1 回答1699瀏覽一年多Plz check if my order was dispatched 2142313
Hello! Kindly please check if my order 2142313 was dispatched? What is the tracking number in the...一年多前1 回答2040瀏覽一年多Date change request
Hi Daniel-san, My order #2130536 has been dispatched. I requested for the passes to be issued o...一年多前1 回答2009瀏覽一年多Wrong name order
Hi Daniel, may I know if the last name of the JR east voucher with wrong order, will the voucher...一年多前1 回答1837瀏覽一年多JRPASS fare calculator
I'm trying to use the fare calculator, however it is saying 0 for everything, including time and ...一年多前1 回答2014瀏覽一年多Other Transportation
Hi Daniel-san, I've come to get the pass today to realise the price has had a huge spike, what o...一年多前1 回答1960瀏覽一年多Order # 2146344
I am aware of the rush of orders due to the price increase. I have sent a number of emails reques...一年多前1 回答1831瀏覽一年多Day Trip with JR Pass
Hello, I’m planning to go to Osaka for day trip with JR Pass Do I need to reserve the seat twice ...一年多前1 回答1725瀏覽一年多Visa
I will be in Japan for 30 days, starting November 1st. I am from the UK and I am a British Citize...一年多前2 回答1795瀏覽一年多
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