Getting refunds of tickets that were bought ahead of time for a t...
Hello I was wondering if I could get refunds of tickets (Minus the Handling fee) that I booked 3...一年多前2 回答2111浏览一年多Names on Exchange Order do not match Receipt
Hello, I ordered 2 passes for myself and my partner - our names are correct on email and printe...一年多前1 回答1878浏览一年多Reserve seat on Yufuin No Mori online after activation
Hello, is it possible to reserve seats on the Yufuin No Mori online with JR Pass after activation?一年多前1 回答1972浏览一年多Name order different on exchange order
Hi there, Can anyone share the experience whether a name order different on exchange order can b...一年多前1 回答2013浏览一年多Forgot my JR post from home
Hello Daniel, I unfortunately forgot the Japan Rail pass items I was sent in the post and have no...一年多前1 回答2170浏览一年多Redeem jr pass
Hello, I want to ask, if my JR pass has a purchase date printed on September 27, Can I redeem the...一年多前0 回答1898浏览Catching a different shinkansen
I have a JR pass and booked a seat. I arrived half an hour early and went through the shinkansen ...一年多前1 回答2082浏览一年多JR PASS and Pocket WIFI Changing Date
Good Afternoon All, They moved my flight 2 days earlier, is it possible to pick up the pocket wif...一年多前1 回答1963浏览一年多Using the JR Tokyo Wide Pass to Travel to Disney Sea, Showa Memor...
Hi! Can we use the JR Tokyo Wide Pass to travel to Disney Sea? How about traveling to Showa Kine...一年多前1 回答2264浏览一年多Osaka to Kawaguchiko (Shinkansen to Mishima?) - schedule check
Will be visiting Kawaguchiko on 6 Nov. Have to travel from Namba to Kawaguchiko. Will be taking ...一年多前0 回答2589浏览Issue date was changed
Hi Daniel-San I bought the passes on September 25th (I will arrive in Japan on December 27th) an...一年多前0 回答1762浏览time of activation and end of validity
Does a JR pass start at the time of activation (e.g. 14:25 in the afternoon) until day 7 or 15 la...一年多前1 回答2203浏览一年多OSAKA airport to Osaka city & Fukuoka
I have purchased a 7 day JR pass. Itinerary Day 1 - Osaka Kansai airport. Check in hotel Day 2 -...一年多前1 回答1744浏览一年多Plz check if my order was dispatched 2142313
Hello! Kindly please check if my order 2142313 was dispatched? What is the tracking number in the...一年多前1 回答2095浏览一年多Date change request
Hi Daniel-san, My order #2130536 has been dispatched. I requested for the passes to be issued o...一年多前1 回答2123浏览一年多Wrong name order
Hi Daniel, may I know if the last name of the JR east voucher with wrong order, will the voucher...一年多前1 回答1890浏览一年多JRPASS fare calculator
I'm trying to use the fare calculator, however it is saying 0 for everything, including time and ...一年多前1 回答2057浏览一年多Other Transportation
Hi Daniel-san, I've come to get the pass today to realise the price has had a huge spike, what o...一年多前1 回答2069浏览一年多Order # 2146344
I am aware of the rush of orders due to the price increase. I have sent a number of emails reques...一年多前1 回答1893浏览一年多Day Trip with JR Pass
Hello, I’m planning to go to Osaka for day trip with JR Pass Do I need to reserve the seat twice ...一年多前1 回答1758浏览一年多
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