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Lirit
Lirit
10 days ago
1 answer

Hi,
I'll get to Japan after two months in Thailand and Nepal.
What happens if my vaucher is stolen through the tour?
Will I be able to show a copy instead?
Thank you

Alexis
Alexis
1110 posts
3 days ago
Expert

Hi there,

The exchange order would be useless to others as you need to show proof of your name on the papers by using your passport - if it is stolen, you'll need to refer to our Terms and Conditions and apply your specific case in reference to what we have written - please note that you won't be able to show a copy or photo of the exchange orders, you'll need the real thing.

Kind regards,

Alexis


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