Hi!
We used our 21 days JR Pass for a few days but had to leave Japan due to a medical emergency. Would JR provide some sort of refund under these conditions?
Thanks.
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JR Pass Refund
brcjrp
11 days ago
1 answer
Alexis
1044 posts
224 likes
6 days ago
Hi there,
I don't believe that these circumstances would be covered under the refund protection policy, but I'd suggest checking with our support team at [email protected] as they handle queries relating to orders.
Kind regards,
Alexis
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