Hi!
We used our 21 days JR Pass for a few days but had to leave Japan due to a medical emergency. Would JR provide some sort of refund under these conditions?
Thanks.
Back to Using the Japan Rail Pass
JR Pass Refund
brcjrp
about 2 months ago
1 answer
Alexis
1110 posts
304 likes
about 2 months ago
Hi there,
I don't believe that these circumstances would be covered under the refund protection policy, but I'd suggest checking with our support team at [email protected] as they handle queries relating to orders.
Kind regards,
Alexis
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $333.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18115 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes