Hi,
I am currently in Japan with a group of friends and one of them lost there JR Pass on 10/15. Are they able to use the a regional pass instead? The JR Pass will be active from 10/16 to 10/22 and we fly out on 10/25. We also already checked the JR ticket offices to see if his pass may have been turned in with no luck.
Hi there,
Yes, they could use a regional pass but it is likely that they are unable to purchase one in Japan depending on whether the exchange order needs to be physically mailed to you - we may be able to mail the exchange order to your accommodation in Japan, however - please contact our support team at [email protected] to see if this can be done and for more information on this.
Kind regards,
Alexis
Learn from over 17984 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes