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Serge
Serge
over 1 year ago
3 answers

It has been almost a week and I still haven’t received a tracking number for it. No responses when sending emails to the support or using website contact form.

avatar
Daniel-san
18919 posts
over 1 year ago
Expert

Hi Serge,

Thank you for your e-mail, I checked, and you should have received a tracking number by now. Please note that due to Eastern Holiday, there was no dispatch service during the last few days.

Kind regards,
Daniel

Serge
Serge
3 posts
over 1 year ago

Hi Daniel,
I have not received it yet.

avatar
Daniel-san
18919 posts
over 1 year ago
Expert

Please check your spam box too - unfortunately I can't post your tracking number here as it is a public forum.

Serge
Serge
3 posts
over 1 year ago

I just received a confirmation with a tracking number. Thanks for looking into this.


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