Hello! I ordered 2 JRPasses yesterday and was supposed to be delivered tomorrow, April 6.But I just received an email stating that there is a delay due to operational reasons. We will not be at the delivery address anymore as we leave our home on sunday, April 7. Can you help me with this problem? We were made to believe that it takes only 2 days to deliver. Is there a way to re-direct thr delivery?
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DELAYED DELIVERY OF JR PASS
ALFREDO DE LA PAZ
7 months ago
1 answer
Alexis
1038 posts
224 likes
7 months ago
Hi there,
If you have a problem with an order, please contact our support team at [email protected] - they may be able to organise having your order shipped directly to your accommodation in Japan.
Kind regards,
Alexis
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