Hi! I booked two JR passes the other day, but I made a mistake in one of the names and so I want to cancel the order. I've sent mails to [email protected] but I haven't received any reply or confirmation yet. Could you please help me with this? Thanks!
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Trying to cancel passes
Leah35729
about 1 month ago
1 answer
Alexis
1044 posts
293 likes
about 1 month ago
Hi there,
Hopefully you've received a response by now and they've made the necessary amendments - our support team handles all queries related to existing JR Pass orders. If not, please email again as soon as possible, and I apologise for any delays or inconveniences.
Kind regards,
Alexis
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