Order Your JRPass
TY.
TY.
almost 10 years ago
7 answers

Hi,

this is my first time and my very first day in Japan and unfortunately, someone took my black North Face backpack. I was taking the Narita Express towards Shinagawa.

I sincerely appeal to the person to return my backpack as I have very important documents inside. I'll give a reward to my found backpack.

Appreciate all help please.

I've alr reported this to the lost and found counter but no one has surrendered it yet.

Thank you.

sseijiis
sseijiis
30 posts
almost 10 years ago

Hi,
I went through something very similar, my fault. I lost passes within the Shinjuku Station.
I was in all the outputs / inputs and no one had returned the passes. One of the attendant then decided to help me and we went Found / Lost Station and two people have found and returned.
Go back into the station for help. The people are very, very honest.
Good luck

TY.
TY.
7 posts
almost 10 years ago

Hi sseijiis,

I hope so. So far, no news yet. :(
Really making my entire trip very upsetting.

avatar
Daniel-san
18919 posts
almost 10 years ago
Expert

Hi there,

I'm sorry to hear about losing your backpack!

Although there is little I can do directly, I would advise asking at the lost and found department at both Shinagawa and the end station of the Narita Express you were on.

Additionally ask JR East by phone if they have found anything. The number is (050) 2016-1603.

All the best,
Daniel

TY.
TY.
7 posts
almost 10 years ago

Hi Daniel-San,

Thanks for the reply. Still no news yet. I've called the helpline but it seems that no one has reported it so far.

Very upset given that I read so many found stories in Japan. I really hope whoever finds it will read this post and contact me. There are some items that were given by my late grandmother and it means the world to me.
Hoping for a miracle this coming Christmas.

If anyone knows of anything else that I can do, appreciate if you can advise please. Thanks alot.


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $336.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18047 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes