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  • question about redeeming JR passjaden byerley

    I purchased a JR pass for my friend on a debit card that recently expired and that I also don’t h...
    about 5 hours ago
    0 responses
    207 views
  • Date of use day when purchasing on lineclauciao

    Hello, I will be arriving Japan 6/9 and will be visiting for 10 days. When I purchased my family’...
    4 days ago
    1 response
    224 views
    about 4 hours
  • Matsumoto to GotembaPriya_UK

    Hi, I plan on travelling from Matsumoto to Gotemba station, please can you advise on the best rou...
    5 days ago
    1 response
    301 views
    about 4 hours
  • Advice on when to purchase the full JR PassPriya_UK

    Hello, we will be arriving in Tokyo on the 31st July from the UK, and hopefully will exchange the...
    5 days ago
    1 response
    456 views
    about 4 hours
  • Exchange voucher at Nikko?Pamela Mckay

    Hi, can I exchange my voucher for the Japan Rail Pass in Nikko? Thanks
    5 days ago
    1 response
    208 views
    about 4 hours
  • Wondering is this pass is cost effectiveRodsyd

    Hi all, Hoping for some clarity. There is 4 of us heading to Japan in December. Itinerary is pre...
    5 days ago
    1 response
    229 views
    about 4 hours
  • OrderTyla

    Hello, I just ordered 4 JR passes from your website . I leave the country on Saturday. I was jus...
    6 days ago
    3 responses
    282 views
    4 days
  • Spelling namesCharlotta B

    Hello, my name is spelled with the character é. I've read that you should not use special charac...
    8 days ago
    1 response
    273 views
    6 days
  • ordering a JP rail passLisa Schmerler

    My trip to Japan is less than 3 weeks away. I do not think my confirmatin will arrive in time be...
    8 days ago
    1 response
    65 views
    6 days
  • Shinjuku to NikkoBob112

    Hi everyone, I'm planning a trip using the JR Pass and need some clarification on the surcharge ...
    10 days ago
    1 response
    287 views
    6 days
  • DangisDangis

    Hello, I planning my itinerary from Tokyo-Kyoto-Osaka-Hiroshima-Fuji mountain-Tokyo-Nikko-Tokyo. ...
    11 days ago
    1 response
    275 views
    6 days
  • Many questions!asaiberry

    On the JR website, the prices are in yen. If I pay with American credit card, will it be the exch...
    13 days ago
    1 response
    475 views
    11 days
  • train timetable website[email protected]

    To plan our itinerary, In the past I have used Hyperdia, but since it has disappeared, what other...
    14 days ago
    1 response
    360 views
    11 days
  • Kid under 6 yearsamarraghavendra

    Hello, We are a family of 4. 2 adults and 2 kids of age 5 and 7... I understand i got to buy 3 ...
    14 days ago
    1 response
    487 views
    13 days
  • Upgrade passrcaloca

    Can the JR pass be upgraded for one leg of the trip, for example from Toyooka to Narita? And if i...
    15 days ago
    1 response
    524 views
    13 days
  • Receiving the JR pass from Tokyokanchana

    We will be in Japan on Monday morning at Narita Airport. Can we purchase the JR pass now and rece...
    16 days ago
    1 response
    547 views
    14 days
  • 13 days japan tripRajeshSh

    hello from narita airport have to goto osaka day two osaka to hiroshima day three osaka to univer...
    16 days ago
    1 response
    504 views
    14 days
  • New Year Travel[email protected]

    Hello, I will be arriving in Japan on December 20th. We will be staying in Nara for New Years Eve...
    17 days ago
    1 response
    423 views
    7 days
  • Reserve Seat on ShinkensenSunil Golani

    Hello, I have purchased the JR pass and I have received the Exchange Order on my mailing address ...
    18 days ago
    1 response
    745 views
    18 days
  • Can I add extras after I buy the pass?Kaimanachan

    Hi guys! I am hoping to get some answers before buy my tickets. My husband and I are traveling to...
    19 days ago
    2 responses
    561 views
    18 days

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