Refund
If my pass does not arrive in time before my trip, will I be able to return my passes for a refun...10 months ago1 answer1349 views9 monthsMr Andrew Geddes
Hello we wish to travel from Lake Toya in Hokkaido to Hiroshima. What fast trains can we catch pl...10 months ago1 answer1250 views9 monthsHelp with JR Pass
Hi team! Glad I found this forum - I'm hoping to get some insights. I'm traveling to Japan in Ma...10 months ago1 answer1383 views9 monthsJR West Kansai Wide Area Pass
Hi If JR West Kansai Wide Area cover from Osaka to Tottori to Kinosaki and back to Osaka ? Trav...10 months ago1 answer1385 views9 monthsReservation advice
Just realized that there is no way to do online reservations, I'm traveling during golden week, I...10 months ago1 answer1336 views9 monthsMisspelled Last Name
Hi, I just realised I have a misspelled last name in my exchange voucher (one letter is missing i...10 months ago1 answer1570 viewsabout 1 monthCredit Card error, “3D Authentication Failed”
When I tried to purchase our passes over the internet, I received an error that said the 3D Authe...10 months ago1 answer1934 views9 monthsCant pay
It tells me invalid card number and also expiration date and cvv. I am sure the data is correct a...10 months ago1 answer1281 views9 monthsRail pass for 7 days validity
Travel from Tokyo to Takeyama 13/3 morning train And From Hiroshima to Kagoshima 20/3 aftern...10 months ago1 answer1173 views9 monthsCURRENT CHILD AGE 11 years but will be using JR PASS when his AGE...
JR Pass is not allowing to book JR Pass for my son. His Date of Birth is 16/03/2012 and date of t...10 months ago1 answer1512 views9 months14 days - to get the pass or not to get the pass?
Hello, I am travelling to Japan in the coming months and this is my suggested itinerary for 17 d...10 months ago1 answer1149 views9 monthsJr pass
Hi 👋 I am spontaneously traveling to Japan on either the 5 or 6 March and I am currently already ...10 months ago1 answer1242 views9 monthsRegional Pass - seems to often add more time to the trip. Is thi...
Hello, I have been mapping our travels to see if it makes sense to purchase a regional pass. Wh...10 months ago1 answer1563 views9 monthsHelp figuring out what pass to get
Hello my husband and I will be visiting for 2 weeks before heading to Okinawa. Arrive on 5/16 at...10 months ago1 answer1066 views9 monthsJapan Trip
Narita Airport to Toyoko Toyoko to Hakone Hakone to Kyoto Kyoto to Nara Nara to Osaka Osaka to Na...10 months ago2 answers1346 views9 monthsSmarter Train Route
Hi all, need help on what will be the cheapest and most efficient way to travel, 16 day trip. It...10 months ago1 answer1260 views9 monthsKansai Wide Area Pass - validity (time)
Hello! I have a question regarding the exact time within which I could use the [Kansai Wide Area ...10 months ago2 answers1341 views9 monthsTakayama-Hokuriku Area Tourist Pass
Hi, I will fly to Osaka next month. Regarding Takayama-Hokuriku Area Tourist Pass. Could I use th...10 months ago2 answers1218 views9 monthsHow booking ?
I bought your JR Pass, can I reserve a seat ticket on the JR official website two months ago? Tha...10 months ago1 answer1289 views9 monthsRE: 12 day itinerary
Hi there! I am planning a trip with my family (5 seniors, 2 adults, and 2 children under 6) We cu...10 months ago1 answer1121 views9 months
Instant Quote
Can’t find the answer?
Learn from over 18059 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes