i chose a wrong address for my delivery choosing hong kong instead of sapporo. what can i do?? i already texted support but didn’t get answer
wrong address
![gulchehra.6565@icloud.com gulchehra.6565@icloud.com](/assets/avatar/17-1277f5aa5ea9154991bed172d0bf86c39dd05b9f8e84cd3357e1eaadc6fdb513.jpg)
![Alexis Alexis](/assets/avatar/28-ee0f201b8e4fb6c36359d55c7b4a35fb9dcc22f843deb1cadf5f9527c2d0bd47.jpg)
Hi there,
I’m sorry to hear you haven’t heard a response from our support team, as that is the only option available for queries to existing orders. My suggestion would be to email again, at [email protected] to see if you can make any changes to an existing order or if you can make a new order and be refunded for the previous one.
Thanks,
Alexis
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