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rcortes
rcortes
4 days ago
3 responses

Hi! How can i track my jrpass order. We are leaving for japan in 3days and I had it shipped to my hotel. I am worried about the shipping

Alexis
Alexis
693 posts
4 days ago
Expert

Hi there,

If you have any problems regarding your order, please contact our support team at [email protected].

Thanks,

Alexis

rcortes
rcortes
3 posts
4 days ago

I sent them emails but never got any reply. Now I am nervous about the purchase. Hoping this is not a very expensive mistake.

avatar
Daniel-san
18873 posts
3 days ago
Expert

Hi there,

You should have received a reply by now :)


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