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Nazzi-chan
Nazzi-chan
12 months ago
1 answer

If my pass does not arrive in time before my trip, will I be able to return my passes for a refund?
Thank you

Alexis
Alexis
1178 posts
12 months ago
Expert

Hi there,

For any issues relating to payment or refunds please contact [email protected]. I believe in the past people have been able to have the exchange order shipped to their accommodation, but this may not be possible.

Kind regards,

Alexis


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