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Name on voucher - passport name

LSC
LSC
4 months ago
1 answer

We have ordered 4 Japan Rail Passes through an agency and just received the vouchers.

On one of the vouchers, the name doesn't match the name on the passport exactly:

Name on passport:

Surname: Bak
Given name: Niels Johannes Frydshou

Name on Voucher

Bak Niels J Frydshou

So the name "Johannes" has been shortened to "J". We are a bit worried that the voucher will not be accepted, because the full name is not indicated, only a shortening.

Should we try to get a new voucher? - we leave on 20 September (less than 1 month)

Alexis
Alexis
1117 posts
4 months ago
Expert

Hi there,

Yes, it does come at a risk of being denied activation of the JR Pass if the name doesn’t match, although the difference is minute. Have you tried contacting the support team of the website/agency you had the pass issued from?

Thanks,

Alexis

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