Hi I have accidentally put an extra alphabet in the exchange order ie instead of ‘Yen’ i have inserted ‘Yeng’. Would i have a problem activating the JR pass? How can i rectify the error?
Back to Using the Japan Rail Pass
Error in name
Daniel-san
18919 posts
6955 likes
over 1 year ago
Hi there,
Please contact our support staff via [email protected] with your order# and we will help you update the name.
Kind regards,
Daniel
2 posts
0 likes
over 1 year ago
Thank you so much for the clarifications Daniel -san. I have sent an email to the email above. Hoping to get a response soon.
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $331.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18158 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes