Hello,
I purchased JR passes for me and my family on July 25th and as of today I haven’t received the vouchers nor the FedEx tracking number. Our trip is on July 2nd and I’m concerned that we won’t receive the vouchers on time.
Please advise.
Back to Using the Japan Rail Pass
Delays in delivery
Alexis
1050 posts
295 likes
5 months ago
Hi there,
Please contact our support team at [email protected] as soon as possible for help with your order.
Thanks,
Alexix
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $336.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18042 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes