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Changing date and Amy’s of use JR pass

Morteza
Morteza
8 days ago
1 answer

Hi
I have order JR pass for 2 person
For our travel to Tokyo
But by mistake i have submited the wrong number of days to use and date of the use
We need 21 days JR pass starting from 15th of FEB/2025
Instead we have bought 14 days starting from 14th of FEB/2025
How can i change or edit my tickets

Alexis
Alexis
1110 posts
3 days ago
Expert

Hi there,

Please contact our support team at [email protected] as soon as you can with your order number - they'll be able to amend it. Thanks for your patience, we should be able to process this as soon as possible once they receive the email including the order number.

Kind regards,

Alexis


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