I need to cancel and get a refund of the JR pass order order #2614370 as I had to cancel my Japan trip. My mother fell ill and had to have her gall bladder removed and hence the change in plans.
Please help in cancellation and refund.
Thank you
Kanchan Pant
Hi there,
I'm sorry to hear about the medical condition your mom is in.
We don't process refunds and cancellations on the forum, please contact our support team and we will be assisting you with a quick refund.
Kind regards,
Daniel
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