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Book a Shinkansen with Exchange Order

gilb
gilb
almost 2 years ago
5 answers

Hello Daniel and all

I am aware that one can only book a Shinkansen 1 month before travel plans. Coming from Australia, if I have paid for a JR Pass and have only been sent out an Exchange Order, and I won’t receive the actual JR Pass and activate it until I arrive in Japan, can I use the Exchange Order to book reserved seats on the Green Car online or using the SmartEx app . If not , is there a way to let Shinkansen bookings know I have already paid for a JR Pass and it is pending until I arrive in Japan so I can book reserved seats.

Many thanks again

Kind regards
Gilb

avatar
Daniel-san
19029 posts
almost 2 years ago
Expert

Hi Gilb,

You do need to have activated the JR Pass - before you can make seat reservations. I.e. you will have to be in Japan.

This is set to change from October, but I do not have the details on this yet.

Kind regards,
Daniel

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