Hi
What happens if you pay for the JR pass and the voucher doesn’t arrive before you leave.
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Voucher
Kym Harris
14 days ago
1 answer
Alexis
1133 posts
310 likes
6 days ago
Hi there,
If you are worried that the JR Pass won’t come in time, then there could be an option of having it sent to your accommodation in Japan - please check with our support team at [email protected] to see if this would be a suitable option. I believe that if you don’t use the JR Pass that has been sent to you, you are eligible for a refund although please refer to our T&Cs to check if in your circumstances you’d have to pay a cancellation fee.
Kind regards,
Alexis
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