Order Your JRPass
Back to Itinerary check

Exchange order envelope

Sairazila
Sairazila
over 12 years ago
1 answer

I have just recived my exchange order for the JR-Pass.
But I am not sure what to do now;
Should I open the envelope to fill something in?
Or must the envelope remain sealed until the exchange?
Please tell me so I dont make a mistake!

avatar
mari
1950 posts
over 12 years ago
Expert

Hi there,

We package your rail passes to ensure they arrive in pristine condition, however you're fine to open the envelope and take a look! Please make sure you bring all the contents with you to Japan to present to the JR ticket office when you activate your Rail Pass.

Hope this helps!


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $331.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18121 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes