I bought a JR Pass last week and it was shipped on Thursday. However, there was an error with FedEx and I did not receive the pass before the weekend. Now the fedex facilities are closed today (Sunday) and Monday for the Labor Day holiday. My flight for Japan leaves early in the morning before they will be open again, meaning I have no way to get my pass before I leave. Is there any way for me to get the pass once I am in Japan??
Any help is greatly appreciated!
Back to General Japan Travel
Rail Pass Not Delivered In Time
Lauryn94
over 6 years ago
1 answer
Daniel-san
18920 posts
6968 likes
over 6 years ago
Hi Lauryn94,
I'm sorry to hear that! Please contact our sales team via [email protected] with your order# and we'll be happy to assist you.
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $345.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18278 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes