When I order online, do I get the exchange voucher on my email?
Clinson B Tan
about 2 months ago
1 answer
Alexis
1110 posts
303 likes
about 2 months ago
Hi there,
For a regular JR Pass, you will receive a confirmation email, but a physical copy of the exchange order will have to be mailed to you. This is also the case for most regional passes, apart from a few for which you'd receive an online exchange ticket allowing you to pick up a physical copy of the pass once in Japan.
Kind regards,
Alexis
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