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JRpass Tracking Number

kemueloloan1587
kemueloloan1587
over 1 year ago
2 answers

Hi,

I recently ordered my JRpass online yesterday 3/27/2023. I have receive my order number but I haven't receive any tracking number for order yet and a day have past already. I just want to know what is the status of my JRpass because i haven't receive any tracking number yet. My order number is 1821267.

Thanks and have a nice day!

avatar
Daniel-san
18919 posts
over 1 year ago
Expert

Hi there,

Your pass was dispatched today, and you should receive a tracking number in the next few hours if you did not already.

Have a good trip!
Daniel

kemueloloan1587
kemueloloan1587
2 posts
over 1 year ago

Hi,

is there a number that i call for customer service. I ordered my JRpass online on Monday 03/27/2023 and i have receive an email that i was dispatched yesterday Wednesday 03/29/2023. now i have receive an email today Thursday 03/30/2023 that my package is now rescheduled to Monday 04/03/2023 and my flight going to Japan is that date 04/03/2023. i thought its a fedex/ups next day shipping, this is a week now to get my pass. i need help on this, either i get my pass on Sunday 04/02/2023 or just give me a refund. Pleaser respond asap if possible.

avatar
Daniel-san
18919 posts
over 1 year ago
Expert

Hi,

I have prioritised your ticket with our support team, and we'll follow up by e-mail soon.


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