Order Your JRPass
BjornV
BjornV
over 1 year ago
1 answer

Hey There, I ordered my Pass on Monday (a Bank holiday, I know) and I would like to know the status since I have yet to receive a fedex tracking number via mail. I'm going to assume theres a bit of a backlog processing these but would like to know regardless.

Thanks in Advance,

Bjorn

avatar
Daniel-san
18919 posts
over 1 year ago
Expert

Hi Bjorn,

Your pass should have been dispatched by now! If you did not receive a tracking number, then please check your spam folder. In rare cases, we may also have contacted you for additional information.

If you haven't received it, let me know your# and I can follow up.

Kind regards,
Daniel


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $336.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18042 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes