Order Your JRPass
Back to General Japan Travel

Haneda Airport Customs

MatheusAlves
MatheusAlves
over 6 years ago
3 answers

My flight arrives at 5:25 in Haneda Airport, I saw that the hours of the exchange office close everyday at 6:30pm. I am will be arriving on the 3rd of September with 3 other Americans. We will all be traveling light 1 small carry on, and a large bag that is empty (for stuff we intend on buying.) How long will it take to get through customs? Is it necessary to go through customs prior to exchanging my pass? Overall will I have enough time to exchange my pass? Any information would be helpful as this dictates the flow of the entire trip.

avatar
Daniel-san
18919 posts
over 6 years ago
Expert

Hi there,

It all depends on the amount of other travellers but generally Haneda is one of the most efficient airports in the world and you can be at the JR office in 10 minutes if all stars align.

You do need to go through customers and collect your luggage before you can go to the JR offie.

Hope this helps,
Daniel


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $345.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18059 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes