Order Your JRPass
Back to General Japan Travel

Emergency telephone numbers

avatar
mari
almost 14 years ago
1950 answers
Expert

As you may have already heard, North-Eastern Japan has been affected by an earthquake and Tsunami at 11th March, 14:45 Japan Time.

Currently it appears the worst affected areas are the Northern coastal areas of Honshu. At the moment JR-East Rail services to the north have been affected by these events. Tokyo train services have also been suspended as a precaution. We will know more over the weekend, but journeys to the north of Japan will certainly be disrupted for the foreseeable future.

I've posted some useful telephone numbers below

avatar
mari
1950 posts
almost 14 years ago
Expert

Here are some phone numbers for you to contact if you need assistance in Japan.

Embassies

Helplines (in english)

All Japanese emergency services have a requirement of being able to have some staff available that can speak English. Their emergency numbers are:

Police (Urgent)

110

24 hours, Japanese/English

Ambulance & Fire station (Urgent)

119

24 hours, Japanese/English

Police General information

03-3503-8484

8:30-17:15, Mon-Fri, Japanese/English/Chinese/Korean/Spanish/Thai/Portuguese/Persian/Urdu/Tagalog

Japan help line

This is also a general English language helpline in Japan, to support non-Japanese speakers who are visiting Japan. They cover 18 languages and can be called in emergencies and for general information.

0990-54-0953 or 0570-000-911 or 0120-461-997

24hours/7days a week

avatar
mari
1950 posts
almost 14 years ago

Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $333.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18115 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes