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Problem with Jrpass delivery

telio
telio
12 days ago
1 response

Good morning,

I have a problem with the delivery of my Jrpass. I put the right address of my japanese accommodation but they said it was wrong. I need someone or a number to call please to explain that they can delivere cause it is the good address.

I have already contacted the platform but it is really urgent. I need the problem to be solved as quick as possible.

Thank you for helping me.

Alexis
Alexis
562 posts
11 days ago
Expert

Hi there,

I'm afraid we cannot help you here on the forum, my suggestion would be to contact our support team at [email protected] as soon as possible.

Kind regards,

Alexis


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