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Luca17
Luca17
15 days ago
1 response

Hi everyone, nice to meet you, my name is Luca, I just received the JR Pass but the exchange date is wrong. I still have the screenshot of my order that says April 29, 2024 while on the ticket it says July 11, 2024. How can I solve this?

Alexis
Alexis
562 posts
14 days ago
Expert

Hi there,

Please contact our support team at [email protected], they'll be able to assist you with any problem relating to your order.

Thank you,

Alexis


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